Terms of Service

Last updated: February 25, 2026

1. Acceptance of Terms

By accessing or using Effortless HOA ("the Service"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of a homeowners association, you represent that you have the authority to bind that organization to these terms.

2. Description of Service

Effortless HOA is a cloud-based platform for homeowners association management. Features include dues collection, event management, document storage, community communication, architectural review management, surveys, and financial reporting. Features may vary by subscription plan.

3. Accounts

You are responsible for maintaining the security of your account credentials. Board members may invite homeowners to join their community portal. Each user must have their own account. You agree to provide accurate information and keep it up to date.

4. Subscription & Payments

Paid plans are billed monthly or annually as selected. Payments are processed securely through Stripe. You may cancel your subscription at any time; access continues through the end of the current billing period. We reserve the right to change pricing with 30 days' notice.

5. Acceptable Use

You agree not to use the Service for any unlawful purpose, to harass or threaten other users, to upload malicious content, to attempt unauthorized access to other accounts, or to interfere with the platform's operation. We reserve the right to suspend accounts that violate these terms.

6. Content & Data Ownership

Your HOA retains ownership of all content and data uploaded to the platform. We do not claim ownership of your documents, communications, or financial records. You grant us a limited license to process and store this data as necessary to provide the Service.

7. Availability & Support

We strive for high availability but do not guarantee uninterrupted access. We may perform maintenance with advance notice when possible. Support is available via email during business hours. Response times depend on your subscription plan.

8. Limitation of Liability

The Service is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you paid for the Service in the 12 months preceding the claim.

9. Termination

Either party may terminate this agreement at any time. Upon termination, you may request an export of your data within 30 days. After 30 days, we may delete your data in accordance with our retention policy.

10. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email at least 30 days in advance. Continued use of the Service after changes take effect constitutes acceptance.

11. Governing Law

These terms are governed by the laws of the State of Washington. Any disputes will be resolved through binding arbitration in King County, WA.

12. Contact

For questions about these terms, contact us at legal@effortlesshoa.com.

Learn more about our platform on the home page, or contact us with any questions about these terms.