Privacy Policy

Last updated: February 25, 2026

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, property address, and payment information when you register for an account or use our services. We also collect usage data such as pages visited, features used, and device information to improve our platform.

2. How We Use Your Information

We use your information to provide and improve our HOA management services, process payments, send notifications about community events and dues, communicate with you about your account, and comply with legal obligations. We do not sell your personal information to third parties.

3. Data Sharing

We share your information only with your HOA board members and community managers as necessary to provide our services, with payment processors (Stripe) to handle transactions, with email service providers (Resend) to deliver notifications, and with cloud infrastructure providers to host and store data securely.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), encrypted data storage, secure authentication, and regular security audits. Your payment information is processed by Stripe and never stored on our servers.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Financial records are retained as required by applicable law. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of non-essential communications. To exercise these rights, contact us at privacy@effortlesshoa.com.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but this may affect platform functionality.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through the platform. Your continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this privacy policy, contact us at privacy@effortlesshoa.com.

Learn more about our platform on the home page, or contact us with any questions about your data and privacy.